ORDER PROCESSING:
Please allow 3 business days to process your order. Expect an email within 24 hours to let you know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the “continue to shipping” button. Local delivery is available for addresses within Ontario. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before 5:00pm EST or during store hours [9:00am – 4:00pm Monday to Fridays excluding holidays] will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking
information.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@avsource.ca with your order number and a photo of the item’s  condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at sales@avsource.ca